Chloe Moffat’s final day at work now sits at the centre of a national reckoning over how powerful institutions treat the people who serve them. A 26-year-old with an “exemplary” record, she walked into that disciplinary meeting unaware of the allegations, unaware of her rights, and unaware that a promotion and bonus were quietly waiting in the background. All she could see was the terrifying prospect of losing everything she had worked for. When she asked if she would be fired, no one could – or would – tell her she was likely safe.

Her mother, Anne, is turning grief into a demand for change: mandatory mental welfare assessments in disciplinary proceedings, clear communication of rights, and recognition that process can be lethal when humanity is stripped out. HM Treasury has promised reforms. For Anne, it’s already too late – but she refuses to let Chloe’s death be treated as a tragic administrative footnote.