Tiffany Urban, from Oregon, witnessed something that a child her age should never have to see.

Her mother was being abused by her own boyfriend who was extremely violent.

Since she was so scared for her mother’s life, Tiffany knew she needed to react quickly in order to prevent any serious from happening.

All of a sudden an idea sprang to mind and she hooped it would work. She grabbed the phone, dialled 911 while pretending to order a pizza.

Dispatch answered her call and said, “You called 911 to order a pizza?” then explaining to her she had the wrong number.

“No, no, no. You’re not understanding…,”Tiffany replied as she attempted to give her address and her phone number.

Thats when the dispatcher realised there was something wrong as they are trained to sense when something serious is going on. Officers were then sent to to the address she had given.

By the time officers arriver her mother had already been beaten badly by her boyfriend. There several blows to her face and he wasn’t planning to stop punching her anytime soon. Tiffany’s quick-thinking had saved her mother.

Officers arrested the violent boyfriend and brought him into custody.

Thankfully the dispatcher had specialized training to respond to such emergency calls, which isn’t the case with all dispatchers as some of them never get training at all.

Let’s hope the state start offering more trainings for 911 dispatchers.

Please SHARE this story with your family and friends on Facebook!

 

Tiffany Urban, a brave young girl from Oregon, found herself in a terrifying situation when she witnessed her mother being abused by her violent boyfriend. In a moment of quick thinking and desperation, Tiffany dialed 911 and pretended to order a pizza in order to get help for her mother.

The dispatcher initially seemed confused by Tiffany’s unusual request, but Tiffany persisted, subtly providing her address and phone number in hopes that the dispatcher would catch on to the urgency of the situation. Thankfully, the dispatcher was able to recognize the signs of distress in Tiffany’s voice and sent officers to the address she had provided.

By the time the officers arrived, Tiffany’s mother had already been severely beaten by her boyfriend. Thanks to Tiffany’s clever thinking and the prompt response of the authorities, her mother was saved from further harm and her abuser was taken into custody.

This incident highlights the importance of specialized training for 911 dispatchers, as not all dispatchers may be able to pick up on the subtle signs of distress in a situation like this. It is crucial that dispatchers are equipped with the skills and training necessary to handle emergency calls effectively and efficiently.

As we celebrate Tiffany’s bravery and quick actions, let us also advocate for improved training for 911 dispatchers across the country. By sharing this story, we can raise awareness about the vital role that dispatchers play in emergency situations and encourage support for increased training programs.

Please take a moment to SHARE this story with your friends and family on social media. Together, we can help ensure that more stories like Tiffany’s have a happy ending.